Privacy Policy

As of 04/03/2025

Aura MD (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your data when you visit our website (https://auramd.com/) or use our online and in-office psychiatric care services. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Health Information: Details provided during consultations, appointment scheduling, and through our patient portal.
• Payment Information: Credit card or billing details when applicable.
• Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

Your information is used for:

• Scheduling and managing appointments.

• We provide physical services in Dallas TX, Austin TX and Houston TX and also provide online services.

• Delivering personalized psychiatric care.
• Processing payments and managing billing.
• Enhancing our website and improving patient services.

• Complying with legal obligations and ensuring safety in our healthcare practices.

3. Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Healthcare Providers: In connection with your treatment and care.
• Third-Party Service Providers: Such as telemedicine platforms and payment processors, whose privacy practices are governed by separate agreements.
• Legal Requirements: When disclosure is necessary to comply with applicable laws, regulations, or legal processes.

4. Data Security and Retention

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather usage data. You can control your cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Request corrections or deletions of your data.
• Opt out of marketing communications. For any requests or questions regarding your data, please contact us at (832) 430-2872 or (346) 406-1739

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Phone: (832) 430-2872 or (346) 406-1739.